For those who enter on the following target days to ease the waiting line,
Reservations for "admission numbered tickets" or "advance tickets" are required.

Target dates for which reservations are required

December

4日・5日・11日・12日・18日・19日・24日・25日・26日

* Reservations are not required for admission after 5:00 P.M.

The following people do not need to make a reservation.

■ Those who enter after 5:00 P.M.

■ Children under 3 years old

■ Those who have an annual passport within the valid period

(* A numbered ticket is required for new and renewal purchases.)

■ Persons who have a notebook (physical disability certificate, nursing certificate, mental disability certificate, etc.)

(* Including those who have a notebook and come in the same group as the person himself / herself.)

■ Guests staying at Prince Hotels in the Takanawa / Shinagawa area
(Valid only on the day of check-in-check-out)

<Accommodation discount information>
Present your room key and accommodation certificate at the Ticket Booth
Adults (high school students and above): 1,700 yen / Elementary and junior high school students: 900 yen / Toddlers (4 years old and above): 400 yen

■品川プリンスホテルのレストランセットプランをご利用の方

If you enter on the target day, please take the "admission numbered ticket" or "advance ticket" in advance.

Admission ticket

・ You can make a reservation for free.

・ On the day of admission, please present your numbered ticket at the entrance and purchase the admission ticket at the Ticket Booth
(If you have a voucher or coupon, please use Ticket Booth

Advance admission ticket

・ You can purchase by credit card or pre-payment with PayPay.

・ On the day of admission, you can proceed directly to the hall without stopping at Ticket Booth

Those who have reserved an admission ticket

1

Please access the "Admission numbered ticket" reservation page (Asoview!) And enter the number of reservations and reservation person information.

2

A [Reservation Completion Email] will be sent to the registered email address.

3

On the day of admission, please present the [Reservation Completion Email] screen to the staff near the entrance.

4

After entering, please purchase an admission ticket at the ticket center on the 1st floor of the building.

* Cancellations and changes cannot be made. Please use it on the date and time of your reservation.
* There is a possibility that the product will be resold without notice even when the availability is marked with "✕".

Those who have reserved advance admission tickets

1

Please access the "advance ticket" reservation page (Asoview!) And enter the number of reservations and reservation person information.

2

The [Admission QR Code] will be sent to the registered e-mail address.

3

On the day of admission, hold the [Admission QR Code] at the admission gate and proceed directly to the hall.

* Cancellations and changes cannot be made. Please use it on the date and time of your reservation.
* There is a possibility that the product will be resold without notice even when the availability is marked with "✕".

FAQ

  • Q.

    Is the numbered ticket charged?

    A.

    Numbered tickets are free. A separate admission ticket is required, but you can purchase it at the museum on the day of use.

  • Q.

    Does a child need a numbered ticket?

    A.

    Required from 4 years old or older to purchase an admission ticket.
    No numbered ticket is required for children under 3 years old.

  • Q.

    I have an annual passport. Do I need a numbered ticket?

    A.

    It will be unnecessary. Please show your annual passport to the staff near the entrance.

  • Q.

    I am staying at a Prince Hotel in the Takanawa / Shinagawa area. Do I need a numbered ticket?

    A.

    It will be unnecessary.
    * Valid only on the day of check-in and check-out.

  • Q.

    I want to re-enter, do I need a numbered ticket?

    A.

    It will be unnecessary.
    Please show the purchased admission ticket to the staff on the day.

  • Q.

    I only buy advance tickets and annual passports. Do I need a numbered ticket even if I don't enter on the day?

    A.

    If you do not enter, you will not need a numbered ticket.

  • Q.

    I have a notebook (physical disability certificate, nursing certificate, mental disability certificate, etc.). Do I need a numbered ticket?

    A.

    People in the same group as the person who has the notebook are not required.
    Please show your notebook to the staff near you.

  • Q.

    Is a numbered ticket required for group use?

    A.

    It is not required for group use reserved in advance.

  • Q.

    Where can I book a numbered ticket?

    A.

    You can make a reservation from the official website of the hotel.

  • Q.

    When do you need a numbered ticket?

    A.

    Please check here for the target dates when numbered tickets are required.
    * The numbered ticket target date is subject to change.

  • Q.

    I made a reservation for a numbered ticket, but I haven't received a confirmation email. Do you have a reservation?

    A.

    If you do not receive the confirmation email, your reservation has not been completed.

    • Please make sure that your registered email address is correct.

    • Please check if the confirmation email has been received in the junk email folder.

    • Please allow us to receive the @ asoview.com domain in your email settings.

    以上の対応でも確認メールが届かない場合は、アソビュー窓口（050-3537-9828）までお問い合わせください。

    * Reception hours 10:00 A.M.-7: 00 P.M.

  • Q.

    There is no internet environment and I can't get a numbered ticket. Is there any other way?

    A.

    From the opening time, numbered tickets for the day will be distributed at the entrance of Maxell Aqua Park Shinagawa.
    * The number of distributions is limited.
    * Distribution may not be possible depending on congestion.