Maxell Aqua Park Shinagawa has introduced a WEB admission ticket with a designated date and time to ease the waiting line.
If you come to the museum on the target day of the numbered ticket, please check the usage flow before making a reservation for the numbered ticket.
The following people do not need to obtain a numbered ticket.
-
Children under 3 years old
-
有効期間内の年間パスポートをお持ちの方
（※新規および更新でご購入いただく場合は整理券が必要です。） -
Those who have a WEB advance admission ticket
-
Those who have a notebook (physical disability certificate, nursing certificate, mental disability certificate, etc.)
(* Including those who have a notebook and come in the same group as the person himself / herself.) -
Those who re-enter on the day of use
(* Please show the admission ticket to the staff.) -
Customers who have booked the following accommodation plans at Prince Hotels in the Takanawa / Shinagawa area
■ Plan with entertainment passport
■ Maxell Aqua Park Shinagawa Admission ticket plan
Target date of numbered ticket (* Numbered ticket is not required after 5:00 P.M.)
| 4月 |
17日・18日・24日・25日・29日 |
|---|---|
| 5月 |
1日～5日・8日・9日・15日・16日・22日・23日・29日・30日 |
※2021年4月24日(土)以降の整理券は、4月16日(金)12:00NOONよりご予約いただけます。
※整理券対象日であっても、5:00P.M.以降はご予約が不要となります。
直接、当館へお越しください。
Flow of numbered ticket reservation / use
- 1
-
Please access the numbered ticket reservation page (Asoview!) And enter the number of reservations and reservation person information.
- 2
-
A [Reservation Completion Email] will be sent to the registered email address.
- 3
-
On the day of admission, please present the [Reservation Completion Email] screen to the staff near the entrance.
- 4
-
After entering, please purchase an admission ticket at the ticket center on the 1st floor of the building.
※キャンセル・変更はいたしかねます。ご予約いただいた日時でのご利用をお願いいたします。
※空き状況に「✕」の表示があるお時間も、予告なく再販売となる可能性がございます。
FAQ
-
Q.
Is the numbered ticket charged?
A.
Numbered tickets are free. A separate admission ticket is required, but you can purchase it at the museum on the day of use.
-
Q.
Does a child need a numbered ticket?
A.
Required from 4 years old or older to purchase an admission ticket.
No numbered ticket is required for children under 3 years old. -
Q.
I have an annual passport. Do I need a numbered ticket?
A.
It will be unnecessary. Please show your annual passport to the staff near the entrance.
-
Q.
I am staying at a Prince Hotel in the Takanawa / Shinagawa area. Do I need a numbered ticket?
A.
You will need it.
* However, customers who have booked the following accommodation plans are not required.
・ Plan with entertainment passport
・ Maxell Aqua Park Shinagawa Admission ticket plan -
Q.
I want to re-enter, do I need a numbered ticket?
A.
It will be unnecessary.
Please show the purchased admission ticket to the staff on the day. -
Q.
I only buy advance tickets and annual passports. Do I need a numbered ticket even if I don't enter on the day?
A.
If you do not enter, you will not need a numbered ticket.
-
Q.
I have a notebook (physical disability certificate, nursing certificate, mental disability certificate, etc.). Do I need a numbered ticket?
A.
People in the same group as the person who has the notebook are not required.
Please show your notebook to the staff near you. -
Q.
Is a numbered ticket required for group use?
A.
It is not required for group use reserved in advance.
-
Q.
Where can I book a numbered ticket?
A.
You can make a reservation from the official website of the hotel.
-
Q.
When do you need a numbered ticket?
A.
整理券が必要となる対象日はこちらをご確認ください。
※整理券対象日は変更となる場合がございます。 -
Q.
I made a reservation for a numbered ticket, but I haven't received a confirmation email. Do you have a reservation?
A.
確認メールが届かない場合、予約が完了しておりません。
・登録メールアドレスにお間違いがないかご確認ください。
・確認メールが迷惑メールフォルダに受信されていないかご確認ください。
・メール設定で@asoview.comのドメインの受信を許可いただきますようお願いいたします。
以上の対応でも確認メールが届かない場合は、アソビュー窓口（050-3537-9828）までお問い合わせください。
※受付時間10:00A.M.～7:00P.M. -
Q.
There is no internet environment and I can't get a numbered ticket. Is there any other way?
A.
From the opening time, numbered tickets for the day will be distributed at the entrance of Maxell Aqua Park Shinagawa.
* The number of distributions is limited.
* Distribution may not be possible depending on congestion.