Maxell Aqua Park Shinagawa has introduced a WEB admission ticket with a designated date and time to ease the waiting line.
If you come to the museum on the target day of the numbered ticket, please check the usage flow before making a reservation for the numbered ticket.

The following people do not need to obtain a numbered ticket.

  • Children under 3 years old

  • 有効期間内の年間パスポートをお持ちの方
    (※新規および更新でご購入いただく場合は整理券が必要です。)

  • Those who have a WEB advance admission ticket

  • Those who have a notebook (physical disability certificate, nursing certificate, mental disability certificate, etc.)
    (* Including those who have a notebook and come in the same group as the person himself / herself.)

  • Those who re-enter on the day of use
    (* Please show the admission ticket to the staff.)

  • Customers who have booked the following accommodation plans at Prince Hotels in the Takanawa / Shinagawa area
    ■ Plan with entertainment passport
    ■ Maxell Aqua Park Shinagawa Admission ticket plan

Target date of numbered ticket (* Numbered ticket is not required after 5:00 P.M.)

4月

17日・18日・24日・25日・29日

5月

1日~5日・8日・9日・15日・16日・22日・23日・29日・30日

※2021年4月24日(土)以降の整理券は、4月16日(金)12:00NOONよりご予約いただけます。

※整理券対象日であっても、5:00P.M.以降はご予約が不要となります。
直接、当館へお越しください。

Flow of numbered ticket reservation / use

1

Please access the numbered ticket reservation page (Asoview!) And enter the number of reservations and reservation person information.

2

A [Reservation Completion Email] will be sent to the registered email address.

3

On the day of admission, please present the [Reservation Completion Email] screen to the staff near the entrance.

4

After entering, please purchase an admission ticket at the ticket center on the 1st floor of the building.

※キャンセル・変更はいたしかねます。ご予約いただいた日時でのご利用をお願いいたします。
※空き状況に「✕」の表示があるお時間も、予告なく再販売となる可能性がございます。

FAQ

  • Q.

    Is the numbered ticket charged?

    A.

    Numbered tickets are free. A separate admission ticket is required, but you can purchase it at the museum on the day of use.

  • Q.

    Does a child need a numbered ticket?

    A.

    Required from 4 years old or older to purchase an admission ticket.
    No numbered ticket is required for children under 3 years old.

  • Q.

    I have an annual passport. Do I need a numbered ticket?

    A.

    It will be unnecessary. Please show your annual passport to the staff near the entrance.

  • Q.

    I am staying at a Prince Hotel in the Takanawa / Shinagawa area. Do I need a numbered ticket?

    A.

    You will need it.
    * However, customers who have booked the following accommodation plans are not required.
    ・ Plan with entertainment passport
    ・ Maxell Aqua Park Shinagawa Admission ticket plan

  • Q.

    I want to re-enter, do I need a numbered ticket?

    A.

    It will be unnecessary.
    Please show the purchased admission ticket to the staff on the day.

  • Q.

    I only buy advance tickets and annual passports. Do I need a numbered ticket even if I don't enter on the day?

    A.

    If you do not enter, you will not need a numbered ticket.

  • Q.

    I have a notebook (physical disability certificate, nursing certificate, mental disability certificate, etc.). Do I need a numbered ticket?

    A.

    People in the same group as the person who has the notebook are not required.
    Please show your notebook to the staff near you.

  • Q.

    Is a numbered ticket required for group use?

    A.

    It is not required for group use reserved in advance.

  • Q.

    Where can I book a numbered ticket?

    A.

    You can make a reservation from the official website of the hotel.

  • Q.

    When do you need a numbered ticket?

    A.

    整理券が必要となる対象日はこちらをご確認ください。
    ※整理券対象日は変更となる場合がございます。

  • Q.

    I made a reservation for a numbered ticket, but I haven't received a confirmation email. Do you have a reservation?

    A.

    確認メールが届かない場合、予約が完了しておりません。

    ・登録メールアドレスにお間違いがないかご確認ください。
    ・確認メールが迷惑メールフォルダに受信されていないかご確認ください。
    ・メール設定で@asoview.comのドメインの受信を許可いただきますようお願いいたします。

    以上の対応でも確認メールが届かない場合は、アソビュー窓口(050-3537-9828)までお問い合わせください。
    ※受付時間10:00A.M.~7:00P.M.

  • Q.

    There is no internet environment and I can't get a numbered ticket. Is there any other way?

    A.

    From the opening time, numbered tickets for the day will be distributed at the entrance of Maxell Aqua Park Shinagawa.
    * The number of distributions is limited.
    * Distribution may not be possible depending on congestion.